Last updated: 18-4-2025
At Yumyoke, we provide instant access to personalized health solutions through digital delivery. Please read this policy to understand how and when you’ll receive your digital products.
📦 What We Deliver
We offer digital products only, including:
-
Personalized AI-powered diet plans
-
Wellness and nutrition recommendations
-
Health insights and reports
No physical items are shipped.
⏱️ Delivery Timeline
-
Standard Delivery Time: Within 24 hours of successful payment and form submission (if applicable).
-
You will receive your digital product via:
-
Email (to the address used during purchase), and/or
-
Your Yumyoke account dashboard
-
📬 How You’ll Receive Your Product
After checkout:
-
You will receive a confirmation email.
-
If your product requires custom input (e.g., health questionnaire), you must complete it first.
-
Once all required data is submitted, we process and deliver your product digitally within 24 hours.
📧 Didn’t Receive Your Plan?
If you don’t receive your product within 24 hours:
-
Check your spam/junk folder
-
Ensure your email address was entered correctly
-
Contact us immediately
⚠️ Failed Delivery
We are not responsible for delivery issues caused by:
-
Incorrect email addresses
-
Incomplete or missing required information
-
Technical issues beyond our control (e.g., third-party email delays)
💡 Need Help?
Our support team is available to ensure your experience is seamless. Whether you need help accessing your plan or have special delivery needs, we’re here to help.